[German]Quick note for administrators and users who use the Jabra Engage 75 (or other Jabra) headsets in a corporate environment. Anyone affected by the issues that have arisen since December 2022 with Microsoft Teams should try the firmware update from Dec. 15, 2022 for Jabra Engage 75. I was told, that the new firmware fixes the issues. I'm compiling the information I've received.
Those affected with that problem could neither identify a Microsoft Teams update nor a Jaba firmware update as a root cause. In this German comment, a reader referring to Jabra support, and reports that an old Lync implementation in the firmware is triggered with the new MS Teams release, which leads to these problems (incorrect HID commands).
Jabra has released a firmware updates for the affected headsets on Dec. 15, 2022. In the article Release notes for Jabra Engage 75, the base firmware version 5.7.3 and the headset firmware version 5.6.0 are described as released. The release note states that the following issue has been resolved:
This is a new firmware update that brings PanaCast 50 to the next level! What it does is to zoom in on each participant in the room and create one frame per person. I had been expecting - and waiting for - this feature for a while. The very second I got the information, I installed the update and put it to the test. Scroll down to see the result.
Jabra Xpress software makes it easy for IT teams to oversee deployment, update firmware and manage settings remotely. Up to 100 feet of robust wireless range and dual connectivity to computers and mobile devices gives the Evolve2 75 extra flexibility. Evolve2 75 boasts extended battery life, charge-and-talk technology, and new fast-charging capabilities. 153554b96e